Refund policy

All sales are final
We do not accept returns or exchanges, and we are not able to refund for size or color preference due to the nature of our production methods. Please check the size guide next to the size picker before you order. If you're between sizes or unsure, contact us at hello@garamondgoods.com before you buy and we'll help you choose. You can always contact us for any question about your order at hello@garamondgoods.com.

Changes and cancellations
If you change your mind, or picked the wrong size or entered the wrong address at checkout, contact us at hello@garamondgoods.com within 24 hours of placing your order. We'll do our best to change it; if we can't, we'll cancel the order and refund you in full. After 24 hours, orders can't be changed or cancelled.

Damages and issues
Please inspect your order on arrival. If an item is defective, damaged, or not what you ordered, contact us at hello@garamondgoods.com within 14 days of delivery with a photo and your order number. Once we've confirmed the issue against your order, we'll replace the item at no cost. Replacements are the same size and color as the original.

Lost or missing packages
If tracking shows your package hasn't arrived after 20 business days, contact us. We'll open a trace with the carrier and, if it's lost, send a replacement. If tracking shows the package was delivered but you don't have it, please check with your building, neighbors, and the carrier first; we can't replace packages that go missing after delivery. Orders shipped to an address entered incorrectly at checkout are the customer's responsibility.

Exceptions
Because all sales are final, the cases above (cancellation within 24 hours, and items that arrive damaged, defective, wrong, or lost in transit) are the only ones in which an order is replaced or refunded. If something about your order is genuinely not right and isn't covered here, tell us what happened. We can't promise a remedy, but we'll see what we can do.

Exchanges
We don't offer exchanges. If you need a different size or color, you're welcome to place a new order. The size guide is next to the size picker on every tee.

Refunds
Refunds for orders cancelled within 24 hours are issued to your original payment method and usually appear within 5 to 10 business days, depending on your bank or card issuer. If more than 10 business days have passed since we confirmed your refund, contact us at hello@garamondgoods.com.